Refund policy

All items are made to order, so we do not accept returns or exchanges unless your order is damaged. Any cancellations and changes to orders must be made at least 48 hours before dispatch. Refunds will only be issued if you cancel your order within the specified time period. It might take up to 10 business days for the refunded amount to be received by you, depending on your bank's processing times. If the you don't receive the refund after the stated period, please check with your bank.

Additional charges may apply for changes to orders depending on the items you choose. We will not be able to accommodate late changes.

Unfortunately, we cannot take responsibility for any delivery delays caused by our courier the moment your order has been dispatched. We will, however, check in with you to ensure you are updated on the status of your delivery.